I joined the practice in 2016, as an apprentice medical receptionist. In 2017 I then became a medical receptionist after completing my apprenticeship in Level 2 Business Admin. I then moved into the role of Medical Secretary later in 2017.
I manage all of the referrals leaving the practice as well as medical reports, invoices and claims.
I am always keen to speak to patients and believe that even small improvements we make can have a big impact and improve our service.